Because We Care

At Beachin' Christmas Controllers, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!


The Small Print

You may cancel your order at any time before production of the order starts. If parts or materials have been ordered, a full refund will be issued less amount of parts and materials (including shipping) that have been purchased. If production has started, no refunds will be granted. As many of our items are customized to each buyer, we do not accept returns.  We want to provide excellent customer service to every customer so if you have any issues with your item please contact us at and we will see what we can do to make it right.